Terms of Service
Key privacy information that you should know.
RAIL INITIATIVE TERMS OF SERVICE
Last Updated: November 21, 2024
1. INTRODUCTION
Welcome to RAIL (“Responsible AI Licence”), operated by RAIL Initiative Pty Ltd (“RAIL Initiative”, “we,” “us,” or “our”). By accessing our website at railcertification.org and using our Learning Management System (LMS), you agree to these Terms of Service (“Terms”). Please read them carefully.
2. DEFINITIONS
- “Content” refers to all materials, including text, videos, assessments, and certificates provided through the RAIL platform.
- “LMS” refers to our Learning Management System where educational content is delivered.
- “Platform” refers to our website and LMS collectively.
- “User” refers to any individual or entity accessing or using our Platform.
- “Certification” refers to the RAIL certification obtained upon successful completion of required modules.
3. ACCOUNT REGISTRATION AND SECURITY
3.1 Account Creation
- You must provide accurate, current, and complete information
- You are responsible for maintaining the confidentiality of your account credentials
3.2 Account Security
- You are responsible for all activities under your account
- You must notify us immediately of any unauthorised access
- We reserve the right to suspend or terminate accounts for security reasons.
4. PLATFORM ACCESS AND USE
4.1 Licence Grant
We grant you a limited, non-exclusive, non-transferable licence to access and use the Platform for personal or internal business purposes.
4.2 Use Restrictions
You agree not to:
- Share your account credentials
- Copy, modify, or distribute Platform content
- Attempt to reverse engineer any part of the Platform
- Use the Platform for unauthorised commercial purposes
- Interfere with the Platform’s operation
- Upload malicious code or content
5. INTELLECTUAL PROPERTY
- All Platform content and materials are owned by RAIL Initiative
- The RAIL certification mark is our registered trademark
- User-generated content remains your property
6. PAYMENTS AND REFUNDS
6.1 Fees
- All fees are quoted and charged in Australian Dollars (AUD)
- Course fees are payable in advance and subject to our refund policy outlined in Section 6.2
- While we reserve the right to modify our pricing, any changes will not affect fees already paid
- We will provide a minimum of 30 days’ notice via email for any price changes affecting:
- Existing subscriptions
- Ongoing payment plans
- Pre-purchased but unused credits
- New pricing will be clearly displayed on our website before any changes take effect
- Students currently enrolled in a course will be guaranteed their original pricing until completion of their current certification
6.2 Refund Policy
- Refunds may be issued within 7 days of purchase (“cooling-off period”) if no more than 25% of any topic has been completed, and at our sole discretion
- No refunds will be provided after:
- The cooling-off period has expired, or
- Completion of more than 25% of any topic
- Special circumstances will be evaluated on a case-by-case basis
- All refunds are subject to the provisions of Australian Consumer Law
7. CERTIFICATION
7.1 Requirements
- Completion of all required modules
- Achieving minimum passing scores on assessments
- Adherence to academic integrity standards
7.2 Validity
- Certifications are valid in perpetuity
- We reserve the right to revoke certifications for violations of these Terms
8. PRIVACY AND DATA PROTECTION
8.1 Data Collection
We collect and process personal data as described in our Privacy Policy.
8.2 Data Security
We take the security of your data seriously:
- We implement reasonable security measures
- We comply with applicable data protection laws
- We do not sell personal data to third parties
9. USER CONDUCT AND ACADEMIC INTEGRITY
9.1 Academic Integrity Definition
Academic integrity in the context of RAIL certification means:
- Completing assessments using your own understanding and judgement
- Using permitted tools, including generative AI, in an approved manner
- Honestly representing your own completion of the coursework
- Accurately documenting any assistance used, whether from AI or other sources
9.2 Acceptable Use
Users must:
- Complete all coursework personally
- Use approved tools and resources as directed
- Maintain honesty in all course interactions
- Follow specific guidelines provided for each assessment
- Use generative AI tools appropriately when permitted, such as during knowledge tests
9.3 Prohibited Conduct
Users must not:
- Share their account access with others
- Have another person complete coursework on their behalf
- Share assessment questions or answers with others
- Attempt to circumvent assessment security measures
- Submit false credentials or documentation
9.4 Use of AI Tools
RAIL recognizes the value of AI tools in learning and assessment:
- Generative AI tools are permitted for knowledge tests when specifically allowed
- Use of AI must be in accordance with provided guidelines
- Students remain responsible for understanding the material
- The goal is to demonstrate comprehension while learning to leverage AI appropriately
9.5 Violations
Violations of academic integrity may result in:
- Revocation of certification
- Suspension or termination of account access
- Forfeiture of course fees
- Prohibition from future enrollment.
10. TERMINATION
10.1 Termination by Us
We may terminate or suspend access to the Platform:
- For violations of these Terms
- For fraudulent activity
- To comply with law
- For Platform maintenance.
10.2 Termination by You
You may terminate your account at any time by contacting support@getrail.org.
11. DISCLAIMERS AND LIMITATIONS
11.1 Warranty Disclaimer
The Platform is provided “as is” without warranties of any kind.
11.2 Limitation of Liability
Our liability shall be limited to the amount paid by you for Platform access in the previous 12 months.
12. INDEMNIFICATION
You agree to indemnify and hold us harmless from claims arising from your use of the Platform or violations of these Terms.
13. MODIFICATIONS TO TERMS
We may modify these Terms at any time. Continued use of the Platform constitutes acceptance of modified Terms.
14. GOVERNING LAW AND JURISDICTION
These Terms are governed by Australian law. Disputes shall be subject to the exclusive jurisdiction of courts in New South Wales, Australia.
15. CONTACT INFORMATION
For questions about these Terms, contact us at:
RAIL Initiative Pty Ltd
Level 17, 1 Denison St
North Sydney NSW 2060
support@getrail.org
16. SEVERABILITY
If any provision of these Terms is found invalid, the remaining provisions shall continue in effect.
By using the RAIL Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.